FRE Gift Card

60 Days of Adventure

Doesn't fit? Not totally psyched? Please send it back in any condition within 60 days of the purchase date for a full refund (including shipping costs).  

Product Lifetime Warranty

Your purchase will be repaired or replaced in the event of a manufacturer defect for the lifetime of the product. This guarantee does not cover failure caused by normal wear and tear or user stupidity :) 

Repairs

Need a repair from normal wear and tear? See our Repairs page.

First and foremost, your pack requires daily walks and adventures in order to maintain its well-being. And if you uphold these responsibilities, you may notice a light yet persistent layer of grubbiness form on the vibrant colors of your pack. When this happens, it may be time to give it the ol' scrub-a-dub. We've put together a short instructional video for your entertainment. Please enjoy.

1. Remove backpad.
2. Use any "grease" removal laundry detergent (here we use Spray & Wash with great success). Apply directly on pack or onto a rag or sponge and scrub vigorously over any dirty areas.
3. Let the detergent soak in for about 5 minutes.
4. Toss in the laundry. We recommend using hot water and then just not showering for a couple days to make up for it.
5. Voila!